Free shipping on orders $70+

FAQ

Orders, Shipping, & Returns

To place an order, simply browse our website, add desired items to your cart, and proceed to checkout. Follow the prompts to enter your shipping details and payment information. Once completed, confirm your order. Use the Contact Form in case you face any difficulties.

We accept major credit cards—Visa, Mastercard, American Express, and Discover—ensuring a smooth checkout experience. Additionally, we support alternative options like Apple Pay, Google Pay, Shop Pay, and PayPal for added convenience and security. Choose the method that suits you best for a hassle-free shopping experience.

Once your order is successfully placed, you will receive a confirmation email. This email serves as confirmation that your order has been received and is being processed. Please check your inbox, including the spam folder, for this confirmation. If you do not receive an email within a reasonable timeframe, feel free to contact us via the Contact Form.

The production time for your order is 2 to 5 days, and shipping typically takes an additional 2 to 5 days. Please note that total delivery time may vary based on your location. Rest assured, we strive to get your order to you as swiftly as possible!

Once your order is shipped, you will receive an email containing the tracking number. Simply click on the provided link to track your order in real-time and stay updated on its delivery status. If you have any concerns or need further assistance, feel free to contact us via the Contact Form.

Our return policy allows you to return items within 30 days of purchase for a full refund. Please ensure the items are unused and in their original condition. Visit our Returns page for instructions on initiating the return process. Your satisfaction is our priority!

If you receive a damaged item, please contact us via the Contact Form immediately. Provide details and, if possible, include photos of the damaged product. We'll swiftly assist you in resolving the issue, whether through a replacement or refund. Your satisfaction is our top priority, and we appreciate your cooperation in ensuring a positive shopping experience.

To get in touch, visit our "Contact" page on the website. We are ready to assist you with any queries or concerns and strive to respond promptly and ensure your experience with us is seamless.

Privacy Policy

We collect personal information when you visit our website, use our services, or make a purchase. This includes information you directly provide, data collected through cookies, and details obtained from third parties.

We collect basic contact details, order information, account details, and shopping preferences. Additionally, our site uses cookies to gather usage data, enhancing your online experience.

We use your information to provide services, personalize your experience, and for marketing purposes. This includes order processing, communication, and fraud prevention.

While no security is perfect, we take measures to safeguard your data. We recommend not sharing sensitive details, and in case of compromise, contact us promptly.

Yes, you can manage cookies through your browser settings. However, disabling cookies may affect certain features. Visit our site for more details on our cookie usage.

You have rights to access, delete, correct, and restrict processing of your information. You can also withdraw consent and manage communication preferences.

If you have privacy-related concerns, contact us. If unsatisfied, you may appeal our decision or lodge a complaint with your local data protection authority.

Yes, your information may be processed outside your country, including the United States. We ensure compliance with data protection regulations during these transfers.

We may update the Privacy Policy as needed. Check our site for the latest version and review the "Last updated" date for changes.

For privacy-related questions or to exercise your rights, email us at info@hoofprinted.com.