Free shipping on orders $70+

Refund Policy

Refund Policy

Most of our items are eligible for our 30-day refund policy. If your product is faulty or damaged, you can email us with photographic proof & request a refund. 


Please email: info@hoofprinted.com with your refund claim.


  • To complete your return, we require a receipt or proof of purchase.
  • To be eligible, the item must be faulty or damaged. We do not accept refunds if you change your mind. Please provide photographic proof that the product is faulty or damaged.
  • Sale items are not eligible for refunds. If an item is discounted, it can not be refunded.  

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.


Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items
  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item that is returned more than 30 days after delivery

Refunds (if applicable)

We will notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@hoofprinted.com.


Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.


Exchanges (if applicable)

We only replace items if they are defective or damaged.


Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.


If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

WHY CHOOSE US?

Equestrian Elegance

What distinguishes Hoofprinted from other brands is its dedication to honoring the grace, elegance, and spirit of horses through meticulously crafted merchandise. In contrast to generic horse-themed offerings, Hoofprinted's designs stand out with a unique and refined appeal, captivating both horse enthusiasts and admirers of fine art.

Versatile Expressions

Our brand provides an extensive array of products addressing diverse needs, spanning from apparel such as sweatshirts and t-shirts to home decor like throw pillows and mugs. This enables customers to manifest their affection for horses through various expressions.

Premium Durability

In a market where other brands may provide comparable products, Hoofprinted stands out with superior quality. Every item is crafted from premium materials, guaranteeing longevity and enduring use. This dedication to excellence establishes Hoofprinted as a reliable choice for customers seeking enduring horse-themed merchandise.

WHAT DO OUR CUSTOMER SAY?

EQUESTRIAN LIFESTYLE, EVERY DAY

Chic Styles for the Modern Horse Lover


Immerse yourself in the essence of the Equestrian Lifestyle at our online shop, offering a diverse range of Equestrian Apparel, Home Accessories, and more for every Horse Lover. Unlock exclusive offers and effortlessly redefine your daily style with ease. Explore our selection and embrace the grace and sophistication that resonate with your passion for the equestrian world. Elevate your wardrobe and living spaces with chic styles that seamlessly blend into your everyday life.

Equestrian Gift